The Digital Age is forcing businesses to seek new ways to avoid falling behind and better serve their customers. Business agility enables organisations to respond quickly to market changes, and employee or customer demands, without compromising quality. Importantly it is not just about the technology, it is about the interface with the end consumer, the customer and how a business responds strategically, organisationally, people wise, and through process and performance management. It is very much a holistic approach for any business.

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Why Steve Jobs and Bill Gates Still Matter